Our commitment to you
We are currently experiencing unprecedented delays in global shipping that are beyond our control. Partly driven by recent lockdowns, ongoing Covid restrictions and the effect of the coronavirus pandemic, along with UK port congestion, the Suez Canal incident and a world-wide container shortage has led to recent supply chain disruptions that are being felt by suppliers across the UK.
We could not possibly have anticipated this level of disruption ‘which recently seems to have intensified every day. Despite "exhaustive logistics planning", some of our customers may be experiencing "longer delivery timescales" than promised and we apologise for any inconvenience and delays with your order.
Although these are challenging circumstances, I wanted to share with all of you my commitment to you is that we are doing our utmost to provide you the experience you expect from us.
If you would like to cancel any items or orders that haven't entered the shipping process yet, please contact a member of our customer service team.
Please feel confident that our management team, our warehouse and customer service team are all working to address issues and concerns as they arise to ensure delivery of your garden furniture as soon as possible
We appreciate your patience and thank you for your continued support
Your Katie Blake furniture will be with you soon.
Chairman at Katie Blake Furniture
If you would like more information, please contact
Telephone: 01702 527814
Email Address: firstname.lastname@example.org
Contact form: https://www.katieblakefurniture.co.uk/contact/
Katie Blake Furniture
Seatex House, Unit 1 Airborne Industrial Estate, A127 Southend Arterial Road, Eastwood, Southend, Essex, SS9 4EX